Boosting Morale and Community: Merck’s Story


In a matter of weeks, the COVID-19 pandemic radically transformed our work and personal lives. Many of us abruptly transitioned to fully remote work, and HR and people leaders are navigating the challenges of not only keeping everyone focused and inspired, but also instilling a sense of belonging in the midst of it all.

Doubling down on gratitude and appreciation in times of uncertainty is a proven way to build and sustain the human connections vital to helping businesses thrive. This has certainly been the case with Merck, one of the largest pharmaceutical companies in the world. Merck is using INSPIRE, its peer-to-peer recognition program, to help boost morale and deepen employee connections across 85 countries.

What are the key takeaways from Merck’s story that can help you build a culture of gratitude and appreciation at a time when positivity is so desperately needed? In this webinar, Michaela Leo, director of compensation at Merck, Erica Santos, people analytics consultant at Workhuman, and Jennifer Reimert, vice president of solutions consulting at Workhuman, will discuss how to leverage peer-to-peer recognition to strengthen engagement and promote a sense of community.

At this event, attendees will learn:

  1. How peer-to-peer recognition keeps employees connected and engaged in a virtual workplace
  2. Significant impacts resulting from frequent recognition, including increased engagement and new cross-functional communities
  3. How Merck is aligning its recognition program to new ways of working

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On-Demand (Pre-order)

Access: 90-Day Access | On-Demand Event Code: WEBINAR-20200603-2-PLAYBACK

Recorded Event

Please note: Prices are subject to change without notice. All sales are nonrefundable. Access to the live event is limited to the first 1000 participants, so be sure to log on up to 15 minutes prior to the event start time. The live event includes access to playback. Playback and the on-demand webinar are available two business days following the live event, and you can access them for 90 days. If you order the on-demand webinar after the live event, your 90-day access begins the day of order.

HRCI credits will only be granted for attending the live webinar event. On-demand webinars do not qualify for HRCI credit. You may receive a certificate of completion for watching an on-demand webinar. Please contact Customer Experience Team at 877-951-9191 (United States and Canada) or +1 480-951-9191 (other countries) or email to request this certificate. You'll receive it in two to four weeks via email.


Michaela Leo

Director of Compensation Programs and Analytics | Merck & Co, Inc

Michaela Leo is Director of Compensation Programs and Analytics with Merck & Co, Inc. based in Pennsylvania. She has more than 17 years of global compensation management experience in pharmaceutical and services industries. She is a certified Sigma Black Belt.

Erica Santos

People Analytics Consultant | Workhuman

Erica Santos is a people analytics consultant with the Workhuman Analytics & Research Institute. She blends data analytics and psychology to provide customer insights and evidence-based alignment of people and business strategies. Her team works to move the industry forward with data and advanced analytics techniques that illustrate the impact of a human workplace.

Jennifer Reimert

Vice President of Solutions Consulting | Workhuman

Jennifer Reimert is vice president of solutions consulting for Workhuman. She consults with HR leaders on how to build high performing cultures with measurable results, leveraging the power of recognition. Her team helps more than 4 million people around the world have a more inclusive, positive employee experience at their workplace. Reimert has more than 20 years of HR industry experience. Prior to Workhuman, she served as the vice president of total rewards for Symantec Corporation, where she was responsible for setting and leading Symantec's global total rewards strategy.

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